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About Us

Be Different. Deliver Excellence.

Service delivery for Managed IT Services is complex, so we built our partner model differently to help Service Providers avoid missteps and accelerate their success.

 

As your partner and an extension of your team, we are committed to helping you keep your customers for a lifetime.

 


We built a culture and environment for our teams to easily communicate, share knowledge and identify opportunities to best serve you and your customers.


Collabrance LLC builds strategic, long term, mutually beneficial partnerships with progressive Service Providers of business technology solutions committed to providing exceptional Managed IT Services, or Managed Network Services, to their customers. You maintain ownership of the customer, while we deliver service excellence through a comprehensive suite of IT solutions and behind-the-scenes customer support.


 
“Collabrance is here to help us, help our customers. That's not the same in any other dealership or anybody else you're going to look at compared to Collabrance."

– Preston Woolfolk, DOCUmation



Collabrance is unlike other Master Managed Services Providers. We enable partners to provide exceptional Managed IT Services with proven strategies, differentiation and service excellence to grow your business.

History

Collabrance was formed to create new revenue opportunities in the changing markets of our partners.

Faced with the prospect of growing their Managed IT Services business, office equipment, copier, telecom, and IT providers were challenged with large cash outlays, and hiring personnel with new skill sets.

GreatAmerica provides business innovations beyond financing to help their partners achieve greater success. In 2009, GreatAmerica launched Collabrance to help Service Providers expand their business and embark on the path of becoming a trusted technology advisor for their customers.

Collabrance and GreatAmerica now help Service Providers gain the experience, personnel, and tools to profitably scale their business faster with less risk. As the Managed IT Services industry evolves and changes, Collabrance is designed to build stronger relationships by staying involved with partners and provide ongoing support.

 

Collabrance was created to provide Partners a low risk option to quickly get into Managed IT Services.

Leadership Team

Advance your Managed IT Services strategy with the expertise of our leaders.

We want you to have all the resources you need to improve your Managed IT Services business. Partners are encouraged to contact our leaders who will share their knowledge and experience on financial modeling and benchmarking, metrics and KPI trending, personnel and structure, and organizational change management.

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Greg VanDeWalker

Senior Vice President of IT Channel and Services

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Doug Grimm

Vice President and General Manager

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Jim Hocking

Director of Sales

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Hollie Braid

Director of Service Delivery

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Brian Wells

Director of Product Development

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Corey Kerns

Senior Finance and Operations Analyst

Vision, Mission, & Principles

These fundamental concepts guide us in our daily work.

Vision

Our passion for excellence in everything we do will make us a business without competition.

Mission

We help our Customers achieve greater success.

Principles

  1. We deliver on our commitments and provide excellence.
  2. We are solution driven, tenacious, and rise to the occasion.
  3. We live our values with utmost integrity.
  4. We trust and treat each other with respect.
  5. We build enduring relationships and are committed to mutual success.
  6. We create an environment conducive to greatness and to a positive image of GreatAmerica and Collabrance.
  7. We celebrate successes, share rewards, and make time for fun.
  8. We continuously enhance value through innovation and improvement.
  9. We look at the whole picture.
  10. We create opportunities for growth and take charge of the future.