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Why Choose Collabrance?

We are dedicated to helping MSPs grow and scale their business.

We built our master MSP model differently to help service providers avoid missteps and accelerate their success.

Watch: Collabrance Office & NOC Tour

About Us


Collabrance LLC works with progressive managed services providers to build strategic, long-term, mutually beneficial opportunities, aimed at providing exceptional solutions and service to the MSP's end customer.

You maintain ownership of the customer, while we deliver service excellence through a comprehensive suite of IT solutions and behind-the-scenes customer support.

Watch: Collabrance Office & NOC Tour

If I have a question, I get a response. In any situation - be it a help desk call in the middle of the night or an email to the sales or onboarding teams - it's always an immediate response. There are no dumb questions.

Danielle Wolowitz
Danielle Wolowitz Vice President, Marketing and Business Services, Shore Business Solutions

See What Our Customers Say

MSP Testimonial


Josh Weiss, President & Founder of LA Creative Technologies, shares why his company worked with Collabrance and the impact they've seen to their managed services business as a result.

Hear more from our MSP customers

Want to see how we stack up against the competition?

Seven Reasons Collabrance Is Different

Value-Added Services

We use a hands-on approach to understand your challenges, identify opportunities, and provide the right solutions to grow your managed IT services business - quickly.

Sales, Marketing & Solution Support

  • Tech stack management and delivery
  • Assistance with proposals and sales conversations
  • Packaged white label marketing content
  • New customer onboarding assistance
  • Visibility into service delivery and customer ticket activity
  • Lifecycle Insights platform to deliver customer quarterly business reviews

Vendor Engagement & Service Delivery

  • Vendor vetting and relationship management
  • Documentation created and maintained through IT Glue
  • Access to RMM platform with established automation and scripting
  • Liongard automation for gathering information beyond RMM
  • Service provider portal with white label service catalog documents
  • Support ticket visibility through ConnectWise integration and Streamline IT

Training & Education

  • Onsite visit and training with Collabrance team, including tech stack and RMM training
  • Ongoing assistance from a dedicated Collabrance account manager
  • Exposure to webinars and thought leadership from industry experts
  • Access to service provider portal with on-demand video training
  • Peer group opportunities

Hiring Assistance & Best Practices

  • PathShare® HR Services available to help hire the right talent, develop compensation plans and build a dynamic company culture

  • Resources and thought leadership around IT staffing and talent retention

The Collabrance Story

Our History


Collabrance, a GreatAmerica Company, was formed to create new revenue opportunities in the changing markets for Managed Service Providers (MSPs).

Faced with the prospect of growing their Managed IT Services business, office equipment, copier, telecom, MSPs, and IT providers were challenged with large cash outlays, and hiring personnel with new skill sets.

GreatAmerica provides business innovations beyond financing to help MSPs achieve greater success. In 2009, GreatAmerica launched Collabrance to help Service Providers expand their business to Managed IT Services and embark on the path of becoming a trusted technology advisor for their customers.

Collabrance and GreatAmerica now help Service Providers gain the experience, personnel, and tools to profitably scale their Managed IT Services business faster with less risk.

As the Managed IT Services industry evolves and changes, Collabrance chooses to remain a privately-held IT company, and is designed to build stronger relationships by staying involved with MSPs and provide ongoing support.

Why We Remain Privately-Held

The Collabrance Story

Leadership Team

Advance your managed IT services strategy with the expertise of our leaders.

WMeggers
Wil Meggers

Senior Vice President of Platform Services

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Brian Wells

Director of Product Development

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Hollie Braid

Director of Service Delivery

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JSchroeder
John Schroeder

Director of IT Operations

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Vision, Mission & Principles

As a GreatAmerica Company, these concepts guide us in our daily work.


Vision
Our passion for excellence in everything we do will make us a business without competition.


Mission
We help our customers achieve greater success.


Principles

  • We deliver on our commitments and provide excellence.
  • We are solution driven, tenacious, and rise to the occasion.
  • We live our values with utmost integrity.
  • We trust and treat each other with respect.
  • We build enduring relationships and are committed to mutual success.
  • We create an environment conducive to greatness and to a positive image of GreatAmerica.
  • We celebrate successes, share rewards, and make time for fun.
  • We continuously enhance value through innovation and improvement.
  • We look at the whole picture.
  • We create opportunities for growth and take charge of our future.

 

Excellence & Recognition in the IT Channel