It’s that time of year again! Although the calendar told me it was time to “fall back” last weekend, I am actually preparing to “spring forward” this week as I head to Orlando, Florida to attend the ConnectWise Conference IT Nation.
IT Nation is two full days for technology solution providers to network, learn, relax and be inspired. After attending five times, I have high expectations going back to IT Nation and a lot to look forward too, including:
In the weeks leading up to IT Nation, I’ve spent time looking over the sessions being offered and developing my schedule strategy. Every year I go, there are always more sessions that I want to attend then available slots! I’m experiencing the same issue this year. My chosen sessions range from ConnectWise best practices, human resources, and team management, alongside business growth strategies. No matter what sessions I choose, I know I will come back with ideas that can be implemented to proactively improve our organization. If you are a Technology Solution Provider and have never attended IT Nation, I would recommend attending in the future to learn best practices. If you are attending this year, be sure to reach out to the Collabrance team to connect with us and we would be happy to meet up! Hope to see you there!
Hollie Braid, Director of Service Delivery, is responsible for unified, strategic leadership in service areas, including service activation, preventative maintenance, user support, training and quality. Prior to joining Collabrance in 2009, Hollie started at GreatAmerica in 2006. Before working at GreatAmerica, Hollie worked in IT for Verizon. Hollie joined GreatAmerica as a member of the Service Desk. In 2007, she became the support behind the GreatAmerica FleetView product. Hollie was part of the team that launched Collabrance, and in 2011 she became the Service Team Leader. Hollie received her Bachelor of Science degree in Information Technology from the University of Phoenix.