Grow Your Managed Services Business Faster with a Master MSP

Be Different. Deliver Excellence.


Aug 15, 2017

Watch our short webinar that includes an interview with a successful MSP who shares his experience and advice for other peers.

MSPs Who Outsource their Managed Services Gain More Time to Spend Working ON Their Business

I recently presented at Robin Robin’s Producers Club in Nashville, TN. I was excited to get time with MSPs to learn about what they are doing, their challenges, and inform them of options to ease their pain. I love my job because we just want to help people and their business.

I started working on my presentation and put myself in the mindset of the audience, and reviewed all the feedback we hear from prospects. There was an overall theme that stood out, MSP owners are struggling to find time to work ON their business and grow it.

In fact, during the beginning of my presentation I polled the audience and asked them, "who spends more time focusing ON their business instead of IN the day-to-day business?" I was amazed, but not shocked, to see that only 3 people out of 100 raised their hand to say they spend more time working on their business. This is a real challenge for MSPs, but this is where I am eager to tell them that help is available, and educate them about outsourcing to a Master MSP such as Collabrance.

How To Scale Your Managed Services Business

Here are the top three things you told us at Robin Robin's Producers Club that you were spending time in, and how Collabrance, a Master MSP can help you:

  1. Staying ahead of turnover and staffing
    • Using a Master MSP like Collabrance means you instantly gain an additional 30+ trained and skilled team members without having to invest your time recruiting, hiring, training and retaining. Our Service Desk, located in Cedar Rapids, Iowa, is staffed with friendly and knowledgeable team members who will act as an extension to your team.
  2. Getting involved with technical issues
    • Collabrance resolves 95% of end-user’s IT issues remotely. This means only 5% of the time we escalate it to you, and you gain time to spend on revenue generating opportunities like project work. And don’t worry, we’re taking good care of your customers. Our feedback from end-users consistently averages 97% satisfaction, and is measured on a regular basis.
  3. Wearing multiple hats to maintain profitability
    • Our dedicated teams make sure our partners are able to focus on the right things. We know there is more to helping you grow your business than just providing a NOC and Help Desk. That is why we help our partners with business planning and goal setting. We also offer hiring, training, sales, engineering, as well as onboarding assistance. Most business owners normally have to wear all of these hats in their business. Collabrance does what we can to help reduce the work load in each of these areas for our partners to spend time working on the areas of their business they are most passionate about.

After the presentation, our booth was flooded with attendees interested in learning more about Collabrance partnership opportunities. We are excited to help each and everyone interested in using a Master MSP to grow their business faster.

We recently hosted a webinar for MSPs to help provide more information to those who were or are interested. We invited Al Schroeder from SDG Technology Group, to participate in a live interview so you could hear from a peer why they decided to outsource to a Master MSP, why the chose Collabrance, and what kind of results they are generating now. If you have a few minutes, it's worth your time to hear from someone else.

'Robin Robins reminded us, “Why reinvent the wheel?” As a Master MSP, Collabrance works with several MSPs across the U.S. – we know what works, and what doesn’t. We have proven processes, tools and strategies in place to ensure MSPs can go to market faster with less risk and investment. As a true partner, if you don’t succeed, we don’t succeed, so we do everything in our power to help make you achieve greater success and profitability.

If you're interested in how a Collabrance can help your business, contact us today. We are eager about helping other MSPs!

Category: Business Practices

About The Author

Jim Hocking

Jim Hocking is the Director of Strategic Relationships at GreatAmerica Financial Services in the Connected Technology Group. Jim started at GreatAmerica in 2011 and has held multiple sales positions and mentor roles in the Office Equipment Group, the Communications and Data Group and most recently served as the Director of Sales for Collabrance from 2016-2018.