Image Above: MSPs at ConnectWise IT Nation Event.
No, I’m not talking Minneapolis, St. Paul. For this blog’s purposes, let’s talk MANAGED SERVICES. For a technical industry, it’s generally in our nature to make things confusing. For every one term, there are about another handful of terms that mean the same thing. In addition, the IT channel love acronyms. Sometimes it can feel like another language with all the abbreviations. Don’t worry, we’re here to help! We combined a list of MSP acronyms for you reference.
In the IT channel, "MSP" stands for “Managed Service Provider.”
This term can also be referred to as:
Yes, all of these terms generally refer to the same thing. An MSP is a B2B company who provides IT services to other companies so they can focus on their core business. MSPs manage a customer’s IT network remotely and proactively. Typically, MSPs have SMB customers who have limited in-house IT. Instead of an SMB hiring their own internal technical team and infrastructure, they see value in outsourcing it to a team of experts. IT has become a necessity today, just like turning on the lights in your company and paying an electricity bill. Different MSPs offer different IT products, services and specializations.
To help us all get a quick 101 of terms you might hear in the IT channel, enjoy this glossary of terms:
Soon, this will all be second nature to you. Enjoy this list, and if we’ve missed one, feel free to send it our way to add to the list!
MSPs who are eager to scale their business faster with fewer risks, partner with a Master MSP. Learn more about why MSPs are outsource to a Master MSP and if it is a good fit to grow your managed services business.
Brittney Stepanek, Strategic Marketing Director for Collabrance, is responsible for helping build relationships and brand awareness through strategic marketing initiatives. Before working at Collabrance, Brittney joined GreatAmerica in 2012 doing marketing for the Office Equipment Group. She received her Bachelor of Science in Psychology at the University of Iowa.