Collabrance Master MSP & Managed IT Services Blog

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Thanks for visiting our blog where you will find the latest news for Managed Service Providers (MSPs) on what it takes to be successful in technology and the IT Services industry.

  • What is an MSSP (Managed Security Service Provider)?

    What is an MSSP (Managed Security Service Provider)?

    Learn how we differentiate an MSP from an MSSP as the IT Channel continues to evolve.

  • The Reality of Businesses Falling Victim to a Cybersecurity Attack

    The Reality of Businesses Falling Victim to a Cybersecurity Attack

    The importance of proactively running IT risk assessments. 

  • What Windows 7 End of Life Means to Users & MSPs

    What Windows 7 End of Life Means to Users & MSPs

    Is Windows 7 End of Life a top priority for your MSP business and customers?

  • Managed Security Services in the Healthcare Industry

    Managed Security Services in the Healthcare Industry

    Navigating and understanding HIPPA for MSPs. 

  • Customer Service Week for MSPs: The Magic of IT Service

    Customer Service Week for MSPs: The Magic of IT Service

    Customer Service Week is quickly approaching. Here are some things to consider when planning.



Below you will find our most recent posts from MSP industry experts. The best way to stay in touch with us is to subscribe to our eNewsletter for monthly communications that include MSP best practices to increase your profit, grow faster, and improve service. We trust that you'll find our MSP Blog eNewsletter to be a useful resource for your business.


Recent Posts




How Technical is too Technical in your MSP Conversations?

Brittney Stepanek | Jul 09, 2019 | Category: Business Practices

Speak with your managed services customers and prospects, not over them.

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Why a Prospect’s “IT Guy” Will Never be as Good as an MSP

Chris Buckman | Jul 02, 2019 | Category: Business Practices

Every company has a "tech person" of some sort. Here is why a prospect's "tech person" will never be as good as an MSP.

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Valuable MSP Peer-to-Peer Conversations at DattoCon

AJ Schroeder | Jun 25, 2019 | Category: Sales

What was most valuable for MSPs at DattoCon?

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Channel Futures Names Collabrance Among World’s Most Elite Managed Services Providers

Channel Futures | Jun 18, 2019 | Category: News

Channel Futures identified Collabrance as a top forward-thinking Master MSP for leading trends in managed services on their 2019…

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Celebrating Successes, Sharing Rewards and Making Time for Fun

Andrew Wiese | Jun 18, 2019 | Category: Personnel

Annual Awards Banquet exemplifies the GreatAmerica company culture.

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Are Your Help Desk Technicians Listening First to Provide Amazing Customer Service Experiences?

Chris Buckman | Jun 11, 2019 | Category: Business Practices

How listening first on your Help Desk will help increase your customer's satisfaction.

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Datto State of the MSP Report Top Pain Points Review 2019

Corey Kerns | Jun 04, 2019 | Category: Business Practices

Annual survey shares Managed Services' challenges and opportunities in the IT Channel.

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Win More as a Managed Security Service Provider (MSSP)

Hannah Erb | May 28, 2019 | Category: Sales

The need for managed security services is only going to continue to increase.

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Hannah Erb of Collabrance Honored as One of CRN’s 2019 Women of the Channel

The Channel Company | May 21, 2019 | Category: News

CRN®, a brand of The Channel Company, named Hannah Erb, Director of Sales at Collabrance, to its prestigious 2019 Women of the C…

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End User Benefits of Financing with Hardware as a Rental (HaaR®)

Taylor McDonough | Apr 30, 2019 | Category: Business Practices

Learn the benefits MSP customers reap by financing with Hardware as a Rental (HaaR).

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