Collabrance Master MSP & Managed IT Services Blog

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WELCOME

Thanks for visiting our blog where you will find the latest news for Managed Service Providers (MSPs) on what it takes to be successful in technology and the IT Services industry.

  • Listen First to Provide Better Service

    Listen First to Provide Better Service

    How Help Desk technicians who listen first increase customer satisfaction.

  • MSP Solutions to Overcome Top Challenges

    MSP Solutions to Overcome Top Challenges

    Review of Datto's State of MSP Report and solutions for MSPs to overcome the identified pain points.

  • Why Does An Office Equipment Company Need Security?

    Why Does An Office Equipment Company Need Security?

    Learn what businesses can do to protect themselves from an attack.

  • MSSP Accelerator Event

    MSSP Accelerator Event

    Security Sales & Marketing Summit



Below you will find our most recent posts from MSP industry experts. The best way to stay in touch with us is to subscribe to our eNewsletter for monthly communications that include MSP best practices to increase your profit, grow faster, and improve service. We trust that you'll find our MSP Blog eNewsletter to be a useful resource for your business.

Recent Posts




How to Become a Managed Security Service Provider (MSSP): Your Customer Depends On It

Greg VanDeWalker | Sep 18, 2018 | Category: Technology

Opportunity for MSPs to differentiate themselves and position their IT business as an industry leader with only 18% of the marke…

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ChannelPro Network Visits the Collabrance Booth

ChannelPro Network | Sep 14, 2018 | Category: News

ChannelPro Network checks in with Collabrance at SMB Forum in Boston.

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Top 3 MSP Objections to Outsourcing Managed Services Offering & the Truth About Partnering with a Master MSP

Hannah Erb | Sep 11, 2018 | Category: Business Practices

MSP Discussions from Boston ChannelPro SMB Forum Event.

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MSP Onboarding Checklist: Tips to Improve First-Call Resolution & Managed Services Onboarding Process

Brittney Stepanek | Sep 04, 2018 | Category: Business Practices

Cobb Technologies uses onboarding process to provide exceptional service to customers from the start.

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Looking Skyward for Answers: A Cloud-y Future for Some, Not All

ENX Magazine | Aug 30, 2018 | Category: News

"To the cloud, or not to the cloud?" That is the question.

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Use a Hiring Assessment Process to Predict a Candidate’s Success in a Job Role and Your Company

Arial Harland | Aug 28, 2018 | Category: Personnel

Hope is not an effective hiring strategy and neither is hiring from the gut.

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Service Leadership Shares MSP Opportunities with Product Resale and Financing

Lee Rozeboom | Aug 21, 2018 | Category: Sales

Paul Dippell shares how product resale and financing increases an MSP's growth and profitability.

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GreatAmerica Internship Proves to be more than Just a Job Title

Taylor McDonough | Aug 14, 2018 | Category: Personnel

Company culture encourages and challenges enhancing skills, gaining experience and being your best self.

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Networking Tips for Your Next Tradeshow Event

Jim Hocking | Aug 07, 2018 | Category: Sales

Top 10 networking best practices to build new connections at events.

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Enhancements to Collabrance Managed Security Service Provider (MSSP) Offering

Collabrance LLC | Jul 31, 2018 | Category: News

Collabrance Adds SIEM and VUL/PEN Testing to MSSP Offering for MSP Partners

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