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Blog Feature process

By: Marnie Stockman
June 29th, 2022

In 2020, Gartner published results of a study showing that SMBs expect 85% of their interactions with their enterprise vendor partners (such as MSPs) to be automated/digital. This means that managed service providers have the remaining 15% for human engagement. What does this look like? A QBR (Quarterly or at least Quality Business Review).

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