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How to Become a Managed Security Service Provider (MSSP): Your Customer Depends On It

Opportunity for MSPs to differentiate themselves and position their IT business as an industry leader with only 18% of the market considering themselves an MSSP.
es while providing a remote help desk for IT support as needed. MSPs are the backbone of companie… testing. This supports findings in our survey that rank these two
https://www.collabrance.com/about-us/blog/2018/09/how-become-managed-security-service-provider-mssp-your-customer-depends-it

Cybersecurity Tips to Educate End-User Customers

The best way to combat scammers is to educate ourselves with the current techniques they are using.

https://www.collabrance.com/about-us/blog/2018/10/cybersecurity-tips-educate-end-user-customers

The Dire Consequences of ‘Simple’ MSP Migrations

Simplifying the migration process for MSPs and their end-user customers.
to quantify the value and level of care and support you
https://www.collabrance.com/about-us/blog/2019/01/dire-consequences-simple-msp-migrations

MSPs Help SMB Customers Sleep Better with a Business Continuity Plan

The importance of a disaster recovery plan for MSPs to provide to SMB customers.
ss business essential functions and business support Services that includes BDR Support
https://www.collabrance.com/about-us/blog/2019/01/msps-can-help-smb-customers-sleep-better-business-continuity-plan

The Importance of a Live-Answer IT Help Desk

MSPs deliver higher customer service to end users with a live-answer help desk.
Internal Tech Support Your admin happens to be the most …ugh a series of Automated Menus. Press 1 for SupportSupport services
https://www.collabrance.com/about-us/blog/2019/09/importance-live-answer-it-help-desk

What Windows 7 End of Life Means to Users & MSPs

Is Windows 7 End of Life a top priority for your MSP business and customers?
Microsoft will discontinue all support including paid supportExtended Support.… Microsoft is offering paid support and will continue to provide security update
https://www.collabrance.com/about-us/blog/2019/09/what-windows-7-end-life-means-users-msps