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What is Managed IT Services?

Service Providers can offer customers more reliability and predictability while lowering their risk.
Service Providers can offer customers more reliability and predictability while lowering their risk As businesses grow, so do their IT needs. When things aren’t working r…… https://www.collabrance.com/about-us/blog/2016/05/what-managed-it-services

Customer service tips on how to positively handle negative customers

5 Powerful tips to help a frustrated customer.
AFTER working with a good Service Desk. BEFORE getting help when technology breaks. 5 Powerful Tips to Help a Frustrated Customer Everyone experiences technology issues. Sometim…… https://www.collabrance.com/about-us/blog/2016/05/positively-handling-frustrated-customers

Collabrance Launches Enhanced Website and Blog

Collabrance LLC announced the launch of the newest version of its www.collabrance.com website.
New Website Improves the User Experience (Cedar Rapids, IA) - Collabrance LLC announced the launch of the newest version of its www.collabrance.com website. The new content and…… https://www.collabrance.com/about-us/blog/2016/05/collabrance-launches-enhanced-website-and-blog

Achieve Your Client Onboarding Goals with Compounding Monthly Recurring Revenue

The impact of closing and onboarding deals faster.
The Bottom-Line Impact of Closing and Onboarding Deals Faster The decision maker drug their feet, the onboarding process got delayed; the list goes on and on why the onboardin…… https://www.collabrance.com/about-us/blog/2016/05/easily-achieve-your-goal-compounding-monthly-recurring-revenue

Part 2 of 3: Actions from the Ritz-Carlton Leadership Center Training

Service is the way we make people feel. Motivate and challenge your team to create emotional connections and memories.
#1 - Understand service is a choice. You have to have the heart and soul to want to serve other people. You have the choice to create one-of-a-kind experiences. #2 - Every intera…… https://www.collabrance.com/about-us/blog/2016/05/be-interested-not-interesting

Part 1 of 3: Creating Memorable Service Experiences tips from the Ritz-Carlton Leadership Center Training

Anyone can have "technical excellence," but it takes special people to provide "service excellence."
Matt Garrett, Collabrance Team Leader and Network Analyst: "It inspired us to try harder at what we do, and motivate each other to create memorable service experiences.” Lorrie…… https://www.collabrance.com/about-us/blog/2016/05/part-1-thoughts-ritz-carlton-leadership-center-training