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Customer Service Rep Skills You Should Look For in Your Next Hire

There’s more to customer service reps than meets the eye.
Pretty good post. I just stumbled upon your blog and wanted to say that I have really enjoyed reading your blog posts. Any way I’ll be subscribing to your feed and I hope you post……

5 Tips To Protect Your Business From Ransomware

Tips to reduce your risk of becoming a ransomware victim.
How to Prevent Ransomware Attacks Ransomware is a method of cyber extortion and unfortunately, it’s not going away any time soon. Since the beginning of the year, we’ve seen a st……

Born in the USA: Golobic and GreatAmerica Keep Marching Forward

Tony Golobic, chairman and CEO at GreatAmerica Financial Services reflects on his past, the birth of GreatAmerica and the 24 years of success the company as enjoyed.
Tony Golobic, CEO & Chairman at GreatAmerica Financial Services shares his background, the birth of GreatAmerica, navigating through the storm, and company's success today. His ……

Keep Your Prospect From Going DARK!

Strategies to revive stalled sales proposals.
Excellent blog. This blog has a lot of information regarding my needs. I’ll defenately put it to good use. Strategies to Revive Stalled Sales Proposals Have you ever been in thi……

How to Improve Your Next Network Discovery

Quick tips for your next Network Discovery to setup for long-term success and avoid future headaches.
Network Discovery Quick Tips to Setup for Long-Term Success and Avoid Future Headaches When investigating a prospect’s network, many MSPs overlook the importance of the lower layer……

Charging for Network Assessments

For more best practices on managed services, subscribe to our blog! Some Service Providers hesitate to charge a prospect for a Network Assessment fearing that the cost won’t all……