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Why Your MSP Should Be Measuring Customer Satisfaction

Feedback from customer satisfaction surveys can help MSPs personalize and improve upon their customer service.
Utilize Customer Satisfaction Surveys to Personalize Service Offering Research conducted by ConnectWise reported nearly 50 percent of MSPs do not evaluate the success of their…… https://www.collabrance.com/about-us/blog/2019/02/why-your-msp-should-be-measuring-customer-satisfaction

Effective MSP Marketing Tactics for IT Solution Providers

ITEX365 Q&A interview on marketing best practices for MSPs.
Image Above: Hannah Erb, Director of Sales at Collabrance, interviews with ITEX365 to share marketing best practices for MSPs. ITEX365 Q&A on Marketing Best Practices for Managed…… https://www.collabrance.com/about-us/blog/2019/02/effective-msp-marketing-tactics-it-solution-providers

Greg VanDeWalker, Senior VP of IT Channel and Services, of GreatAmerica and Collabrance Recognized as 2019 CRN® Channel Chief

Collabrance LLC and GreatAmerica Financial Services announced today that CRN®, a brand of The Channel Company, has named Greg VanDeWalker, Senior VP of IT Channel and Services, to its prestigious list of 2019 Channel Chiefs for the third consecutive year.
The Channel Company Names 2019 Honoree Channel Chiefs (Cedar Rapids, IA) – Collabrance LLC and GreatAmerica Financial Services announced today that CRN®, a brand of The Channel C…… https://www.collabrance.com/about-us/blog/2019/02/greg-vandewalker-senior-vp-it-channel-and-services-greatamerica-and-collabrance-recognized-2019-crnr-channel-chief

Overcome Common MSP Sales Objections

How to anticipate MSP objections before they come up and welcome objections to close your sale.
Video Above: CharTec and Collabrance discuss how MSPs can overcome common sales objections to win more deals. How to anticipate MSP objections before they come up and wel…… https://www.collabrance.com/about-us/blog/2019/02/overcome-common-msp-sales-objections

Common Sales Challenges MSP’s Must Overcome to Increase Managed Service Sales and MRR

Learn how to grow your MSP business and increase MRR by breaking through the "sales ceiling".
Video Above: Hannah Erb (Collabrance) and Michael Cummings (Taylor Business Group) share in a webinar how MSPs can avoid losing sales. How MSP’s Can Break Through the “Sa…… https://www.collabrance.com/about-us/blog/2019/02/common-sales-challenges-msps-must-overcome-grow-and-increase-their-mrr