NOC Tools

Be Different. Deliver Excellence.

RMM Monitoring Tools Only

Alerts to monitor a business’ computing needs.

The Collabrance "NOC Tools" offering helps provide insight through remote support to your internal IT staff for better support of an end-user's environment.

NOC TOOLS

Preventative Maintenance

Sales Support

  • *Server Hardware Health Monitoring
  • Device Performance Monitoring
  • Access to Collabrance Sales Engineer
  • Access to Collabrance Partner Peers
  • Online Partner Portal
  • Managed Services Sale Training
  • Compensation & Incentive Best Practices
  • Sales Tools (i.e. Quick Qualifier, Business Implication Questions, Assessment Form, Pricing Calculator)

Reporting

Requirements

  • License Key Inventory Report
  • Hardware Upgrade Planning Report
  • Capacity Planning Report
  • Hardware Inventory Report
  • Collabrance RMM Tool


*Requires appropriate software to be installed depending on the hardware model.

Other Resources:

  • Collabrance Partner Peers
  • Online Partner Portal
  • Managed Services Sales Training
  • Compensation & Incentive Best Practices
  • Sales Tools



Expectations

Collabrance Support

  • Create in Collabrance Systems
  • Verify installation
  • Configure alerting

Service Provider Responsibilities

  • Collect (Basic company & contact info)
  • Install agents
  • Remove AV (if necessary)
  • Install AV (if necessary)
  • Monitor Alerts
  • Remediate Issues

Go back to Collabrance MSP Migration Offerings.