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Collabrance (a GreatAmerica Company) is preparing to help decrease the spread of acute respiratory illness, and lower the impact of COVID-19 in our workplace. We are following CDC guidelines to reduce transmission among staff, protect people who are at higher risk for adverse health complications, and maintain business operations. We are confident our business continuity plans includes communication, education and operational preparedness to provide top-level, uninterrupted service for you and your customers.
Resources to help you build your Managed IT Services business.Learn More
Video Above: What's included in your offerings? How much do your offerings cost? Which RMM & PSA tools do you use? How do you work with our tools? What reporting do you provide? How do you answer the phone? How do I position Collabrance to my customers?
Increase your bottom line, customers, and close rate with
assistance from our Virtual Sales Managers. We can help you generate more leads, implement a proven sales process, overcome objections with talk tracks, gain access to training opportunities and ensure the pre-requisites of a sales are in place before presenting a solid proposal.
Deliver an exceptional service experience from the start with a smooth onboarding experience. Our Service Activation Team is ready to help your team onboard new customers with processes and workflows.
Provide your end-user customers with a live-answer U.S. based Help Desk and NOC located in Cedar Rapids, Iowa. We are staffed with friendly and knowledgeable technicians who have maintained an average 97% customer satisfaction rate, and are passionate about providing a fast and effective resolution to your customer’s IT needs.
Immediately expand your business with Collabrance who is staffed with 50+ employees who are skilled in helping you scale your managed services business as an extension of your team. We are also able to help you attract, hire and retain talent as well if needed.
“I don’t know of any other company that we work with that really partner the way they do with us.”
Don Katalenas, PERRY proTECH
“Collabrance is a smart investment. I gain the expertise, the knowledge and the peace of mind.”
Preston Woolfolk, DOCUmation
"We wouldn't be where we are without Collabrance. They have everything you need to be successful in Managed IT Services."
Chap Breard, MOEbiz
"They’ll take you by the hand and show you where you need to be [...] They’re in here and they’re part of the team."
Tim Renegar, Kelly Office Solutions