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Why Choose Collabrance?

We are dedicated to helping MSPs grow and scale their business.

We built our master MSP model differently to help service providers avoid missteps and accelerate their success.

About Us


Collabrance LLC works with progressive managed services providers to build strategic, long-term, mutually beneficial opportunities, aimed at providing exceptional solutions and service to the MSP's end customer.

You maintain ownership of the customer, while we deliver service excellence through a comprehensive suite of IT solutions and behind-the-scenes customer support.

If I have a question, I get a response. In any situation - be it a help desk call in the middle of the night or an email to the sales or onboarding teams - it's always an immediate response. There are no dumb questions.

Danielle Wolowitz
Danielle Wolowitz Vice President, Marketing and Business Services, Shore Business Solutions

See What Our Customers Say

MSPs Trust Collabrance

Collabrance maintains an average 97% customer satisfaction rating.

MSP Testimonial


Josh Weiss, President & Founder of LA Creative Technologies, shares why his company works with Collabrance and the impact they've seen to their managed services business as a result.

Hear more from our MSP customers

Want to see how we stack up against the competition?

Seven Reasons Collabrance Is Different

Value-Added Services

We use a hands-on approach to understand your challenges, identify opportunities, and provide the right solutions to grow your managed IT services business - quickly.

Sales Support

Our dedicated sales team will provide training and management, and we’ll participate in sales conversations alongside your team.

Sales Engineering Assistance

We create solutions tailored to your prospects and customers to ensure you have technical proposals that close deals.

Service Activation Team

The Service Activation Team will work with you to bring new customers from closed to live-on-services with a mutually agreed-upon timeline. 

Service Delivery Team

Our Service Delivery Team will meet with you on a regular basis to discuss your customer ticket communication, activity, questions and areas of opportunity.

The Collabrance Story

Our History


Collabrance, a GreatAmerica Company, was formed to create new revenue opportunities in the changing markets for Managed Service Providers (MSPs).

Faced with the prospect of growing their Managed IT Services business, office equipment, copier, telecom, MSPs, and IT providers were challenged with large cash outlays, and hiring personnel with new skill sets.

GreatAmerica provides business innovations beyond financing to help MSPs achieve greater success. In 2009, GreatAmerica launched Collabrance to help Service Providers expand their business to Managed IT Services and embark on the path of becoming a trusted technology advisor for their customers.

Collabrance and GreatAmerica now help Service Providers gain the experience, personnel, and tools to profitably scale their Managed IT Services business faster with less risk.

As the Managed IT Services industry evolves and changes, Collabrance chooses to remain a privately-held IT company, and is designed to build stronger relationships by staying involved with MSPs and provide ongoing support.

Why We Remain Privately-Held

The Collabrance Story

Leadership Team

Advance your managed IT services strategy with the expertise of our leaders.

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Greg VanDeWalker

Senior Vice President of IT Channel and Services

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Hannah O'Donnell

Vice President of Sales

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Brian Wells

Director of Product Development

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Hollie Braid

Director of Service Delivery

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Vision, Mission & Principles

As a GreatAmerica Company, these concepts guide us in our daily work.


Vision
Our passion for excellence in everything we do will make us a business without competition.


Mission
We help our customers achieve greater success.


Principles

  • We deliver on our commitments and provide excellence.
  • We are solution driven, tenacious, and rise to the occasion.
  • We live our values with utmost integrity.
  • We trust and treat each other with respect.
  • We build enduring relationships and are committed to mutual success.
  • We create an environment conducive to greatness and to a positive image of GreatAmerica.
  • We celebrate successes, share rewards, and make time for fun.
  • We continuously enhance value through innovation and improvement.
  • We look at the whole picture.
  • We create opportunities for growth and take charge of our future.

 

Excellence & Recognition in the IT Channel