We built our master MSP model differently to help service providers avoid missteps and accelerate their success.
Collabrance LLC works with progressive managed services providers to build strategic, long-term, mutually beneficial opportunities, aimed at providing exceptional solutions and service to the MSP's end customer.
You maintain ownership of the customer, while we deliver service excellence through a comprehensive suite of IT solutions and behind-the-scenes customer support.
Collabrance maintains an average 97% customer satisfaction rating.
Josh Weiss, President & Founder of LA Creative Technologies, shares why his company works with Collabrance and the impact they've seen to their managed services business as a result.
We use a hands-on approach to understand your challenges, identify opportunities, and provide the right solutions to grow your managed IT services business - quickly.
Our dedicated sales team will provide training and management, and we’ll participate in sales conversations alongside your team.
We create solutions tailored to your prospects and customers to ensure you have technical proposals that close deals.
The Service Activation Team will work with you to bring new customers from closed to live-on-services with a mutually agreed-upon timeline.
Our Service Delivery Team will meet with you on a regular basis to discuss your customer ticket communication, activity, questions and areas of opportunity.
The Collabrance Story
Collabrance, a GreatAmerica Company, was formed to create new revenue opportunities in the changing markets for Managed Service Providers (MSPs).
Faced with the prospect of growing their Managed IT Services business, office equipment, copier, telecom, MSPs, and IT providers were challenged with large cash outlays, and hiring personnel with new skill sets.
GreatAmerica provides business innovations beyond financing to help MSPs achieve greater success. In 2009, GreatAmerica launched Collabrance to help Service Providers expand their business to Managed IT Services and embark on the path of becoming a trusted technology advisor for their customers.
Collabrance and GreatAmerica now help Service Providers gain the experience, personnel, and tools to profitably scale their Managed IT Services business faster with less risk.
As the Managed IT Services industry evolves and changes, Collabrance chooses to remain a privately-held IT company, and is designed to build stronger relationships by staying involved with MSPs and provide ongoing support.
The Collabrance Story
Advance your managed IT services strategy with the expertise of our leaders.
Senior Vice President of IT Channel and Services
Learn More
Greg VanDeWalker, Senior Vice President of IT Channel and Services, is responsible for the strategic vision and performance of Collabrance and the GreatAmerica IT and Unified Communication Financing business units.
Prior to joining GreatAmerica in 2003, Greg was the General Manager for the transportation division of US Bancorp in Denver, Colorado. He began his leasing career in 1991 with Business Credit Leasing (BCL) in sales and sales management. Prior to BCL, Greg was a tax accountant for Arthur Andersen & Company.
Greg has consistently been recognized for his leadership in the IT channel. He was honored by CRN in 2016-2018 as Channel Chief, and was named on the "100 People You Don't Know But Should" list in 2015. Greg has also served as Chair of the inaugural Managed Print Services Community of CompTIA, and has helped various advisory boards in the IT, Telephony and Office Equipment channels.
Greg received his B.S. degree in accounting.
Vice President of Sales
Learn More
Hannah Erb, Director of Sales, is responsible for building the strategic vision for sales and marketing while providing business planning, education, training, and sales assistance to partners. She is also responsible for originating new partnerships for Collabrance. She was recognized as one of 2019's Women of the Channel by CRN, a brand of The Channel Company.
Hannah started at Collabrance in 2013 as a Strategic Business Advisor. In 2014, Hannah was nominated by her peers and won Rookie of the Year, and was rewarded 100% Sales Achievement Club at GreatAmerica for exceeding her FY'18 sales budget.
Hannah earned her business degree in Marketing and Management Information Systems from the University of Iowa.
Director of Product Development
Learn More
Brian Wells, Director of Product Development, is responsible for the product and service offerings, as well as helping partners, team members, suppliers and stakeholders understand the program.
Prior to joining Collabrance, Brian was the Director of Information Technology for two other Eastern Iowa organizations. He started his own VAR and MSP business in 1996, and sold it in 2006.
Brian has over 30 years of experience in the IT space. He joined Collabrance as a Tier 3 Engineer before being promoted to his current role on the leadership team.
Director of Service Delivery
Learn More
Hollie Braid, Director of Service Delivery, is responsible for unified, strategic leadership in service areas, including service activation, preventative maintenance, user support, training and quality.
Prior to joining Collabrance in 2009, Hollie started at GreatAmerica in 2006. Before working at GreatAmerica, Hollie worked in IT for Verizon. Hollie joined GreatAmerica as a member of the Service Desk. In 2007, she became the support behind the GreatAmerica FleetView product. Hollie was part of the team that launched Collabrance, and in 2011 she became the Service Team Leader.
Hollie received her Bachelor of Science degree in Information Technology from the University of Phoenix.
As a GreatAmerica Company, these concepts guide us in our daily work.