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Flexible Flat-Fee Monthly Pricing

Collabrance helps you grow with clear, standardized pricing structured for MSP profitability.

Cost of Services

Service providers working with Collabrance enjoy an average 40%-60% gross margin. Invest in your business today.

NOC Services

Starting at $16.55 per workstation per month and $69.50 per server per month

Remote monitoring and remediation (RMM) without service desk

What's Included

NOC + Service Desk

Starting at $44.10 per user per month and $89.25 per server per month

Network operations center and live-answer service desk support

What's Included

Enhanced Security Offering

PRICING Varies; click below to learn more

Robust security solutions to strengthen your core offering and meet customer needs

Learn more

Basic User Support

Starting at $29.40 per user per month

Unlimited 100% U.S.-based, live answer service desk

Please note: the Basic User Support offering requires a one-year term commitment; after 12 months, contract will shift to month-to-month.

What's Included

Project & Billable Work

Project work fees apply to support that is outside the scope of our standard service offerings. Hourly rates vary depending on tier level of support required:

  • Tier 1: $135 per hour
  • Tier 2: $175 per hour
  • Tier 3: $225 per hour
  • Tier 4: to be based on current market rate

After-Hours Support

The Collabrance live-answer service desk is fully staffed from 7:00 a.m. to 7:00 p.m. Central Time, Monday thru Friday, excluding holidays. After-hours, weekend and holiday support is available at a starting rate of $202.50 per hour, billed in 15-minute increments with a 30-minute minimum.

Fixed Monthly Costs

$750 Monthly Minimum Billing Commitment

We have a $750 monthly minimum billing commitment; this can include up to 1-2 customer environments. You have the flexibility to pick the customers you think are a good fit.

$30 IT Glue Documentation Management

Collabrance uses IT Glue to document service issues and build our knowledge base - which helps us better serve your customers.

We require service providers to retain their own instance of IT Glue, which can be used to manage configuration and customer information through a feature called GlueConnect.

$90 StreamlineIT License

Collabrance uses ConnectWise PSA. Service providers are required to obtain licensing for StreamlineIT to access customer reporting, project management and ticket information through ConnectWise.

What to Expect

You should know what to expect when trusting a master managed services provider with your most important asset: your customer. When working with Collabrance, our team is committed to making sure there's no ambiguity. We will work with you to ensure the following is known and understood: 

  • Pricing, billing, and expected gross margin
  • The investments and commitments we require, and what we'll provide in return
  • The Collabrance scope of services
  • Onsite training to meet your Collabrance team and learn the tools available to you

Which Pricing Model Is Best for Your Managed Services Business?

Pricing models for managed IT services can vary. Collabrance focuses on a standardized, inclusive pricing structure that is priced per user. 

Our pricing model is built to ensure MSPs can maximize growth and profitability, and we have a proven sales process focused on the value you can bring to your prospects and customers, to close more sales and build long-term relationships.  

Request Pricing Information

To plan your costs and view our full catalog of pricing, request a pricing calculator demo. 

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