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IT Services for Technology Providers

Collabrance helps you achieve greater success through a comprehensive portfolio of IT solutions and white label customer support.

MSP Support Solutions

Choose from our customer-centric offerings to deliver superior technology products and services to your end customers.

NOC Services

24/7 U.S.-based remote monitoring and alerting

Endpoint detection and response (EDR)

Proactive patch management for MS Windows and 25+ third-party applications

Complete RMM management including all maintenance and licensing

Vendor engagement and consolidated billing

Starting at $15.75 per workstation per month and $66 per server per month

NOC + Service Desk

Includes all NOC services plus comprehensive, U.S.-based service desk support. 

Customers using our combined NOC + Service Desk offering enjoy an average 90% remote resolution rate.

Starting at $42 per user per month and $85 per server per month

Basic User Support

U.S.-based, live answer help desk

User assistance for Microsoft Windows workstations

Basic email support

Mobile device email account setup

Starting at $28 per user per month

See a side-by-side comparison of all MSP Support Solutions

Managed Security Solutions

Expand your managed services portfolio with a powerful security offering. 

Email Security

Endpoint Security

Backup & Disaster Recovery

United Threat Management (UTM)

SIEM & SOC Services

Security Awareness Training

See more cybersecurity resources and download our FREE managed security marketing tool kit here.

Not sure where to start? Select from our packaged offerings to deliver the comprehensive support your customers need.

View MSP Packaged Offerings

Professional Services & Project Work

Let our team of seasoned project managers and technical experts take on customer projects you don't have the bandwidth to manage. Hardware upgrades, data migrations, networking services, and more – we can help you expand your offering and grow revenue, without adding headcount. 

Outsourcing Project Work: An MSP's Shortcut to Success

Co-Managed IT Services

A hybrid model of outsourced IT: Our team of U.S.-based technicians works with your internal IT to handle first call issues, so your team can stay focused on serving customers and driving business forward.

How does it work?

We act as a seamless extension of your IT team 

Your company's employees contact Collabrance via live-answer phone, email, or desktop chat 

Collabrance resolves tier-1 issues – typically 50% of user support tickets

Out-of-scope issues are quickly escalated to your internal IT team

What's included?

Unlimited, live-answer tier-1 user support, 7:00 a.m. – 7:00 p.m. CT

User assistance for MS Windows workstations: Office 365, password resets, mailbox changes, distribution lists

Line-of-business application assistance 

Mobile device email connectivity

Read the case Study: How First Foundation Bank supports 25% annual growth without hiring additional IT staff. [FREE DOWNLOAD]

 

Learn More About Co-Managed IT Services

Office Technology Support Solutions

Collabrance offers specialized services built for the imaging and technology channel, including outsourced managed print support.

Services for solution providers to grow with managed IT

Vendors We Use

Our goal is not to be a dispatch team; we work directly with vendors to resolve line-of-business application tickets.

MSP Testimonial

Josh Weiss, President & Founder of LA Creative Technologies, shares why his company worked with Collabrance and the impact to their managed services business as a result.

Hear more from our MSP customers

Collabrance is different – here's why.

Seven Reasons Collabrance Stands Out Among the Competition

Contact Collabrance

Questions? Give us a call at 877-715-8485, email sales@collabrance.com, or click the link below to submit a request and a team member will contact you.

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