Choose from our customer-centric offerings to deliver superior technology products and services to your end customers.
24/7 U.S.-based remote monitoring and alerting
Endpoint detection and response (EDR)
Proactive patch management for MS Windows and 25+ third-party applications
Complete RMM management including all maintenance and licensing
Vendor engagement and consolidated billing
Starting at $15.75 per workstation per month and $66 per server per month
Includes all NOC services plus comprehensive, U.S.-based service desk support.
Customers using our combined NOC + Service Desk offering enjoy an average 90% remote resolution rate.
Starting at $42 per user per month and $85 per server per month
U.S.-based, live answer help desk
User assistance for Microsoft Windows workstations
Basic email support
Mobile device email account setup
Expand your managed services portfolio with a powerful security offering.
See more cybersecurity resources and download our FREE managed security marketing tool kit here.
Let our team of seasoned project managers and technical experts take on customer projects you don't have the bandwidth to manage. Hardware upgrades, data migrations, networking services, and more – we can help you expand your offering and grow revenue, without adding headcount.
A hybrid model of outsourced IT: Our team of U.S.-based technicians works with your internal IT to handle first call issues, so your team can stay focused on serving customers and driving business forward.
We act as a seamless extension of your IT team
Your company's employees contact Collabrance via live-answer phone, email, or desktop chat
Collabrance resolves tier-1 issues – typically 50% of user support tickets
Out-of-scope issues are quickly escalated to your internal IT team
Unlimited, live-answer tier-1 user support, 7:00 a.m. – 7:00 p.m. CT
User assistance for MS Windows workstations: Office 365, password resets, mailbox changes, distribution lists
Line-of-business application assistance
Mobile device email connectivity
Read the case Study: How First Foundation Bank supports 25% annual growth without hiring additional IT staff. [FREE DOWNLOAD]
Collabrance offers specialized services built for the imaging and technology channel, including outsourced managed print support.
Our goal is not to be a dispatch team; we work directly with vendors to resolve line-of-business application tickets.
Josh Weiss, President & Founder of LA Creative Technologies, shares why his company worked with Collabrance and the impact to their managed services business as a result.
Questions? Give us a call at 877-715-8485, email sales@collabrance.com, or click the link below to submit a request and a team member will contact you.