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Services

Be Different. Deliver Excellence.

Instead of just giving you an IT offering to sell, we get to know you, stay involved to recognize issues you encounter, and help turn them into opportunities to grow your MSP business faster.

 

Video Above: Collabrance, a Master MSP, high level overview video.

Build a profitable Managed IT Services business with happy customers. Your reputation depends on delivering something different, delivering exceptional service. Choose a Master MSP partner who is dedicated to your success and who will take care of your customer just as you would.

“They aren't saying, 'here are our services, it's up to you.' They not only hold your hand, but they take you by the hand and show you where you need to be."

– Tim Renegar, Kelly Office Solutions


 

We’re not just your partner, we’re an extension of your team. We provide you with a dedicated Strategic Business Advisor who will continually offer effective tools, relevant ideas, and proven strategies to help you grow quickly and profitably with less risk. Our hands-on approach allows us to understand your specific challenges, identify opportunities and provide the right solution, so you can learn quickly and get faster results. We’re with you every step of the way to grow your Managed IT Services business.


Virtual Sales Managers

Gain the sales assistance you need to ensure you're meeting your goals and growing your business. Our "Virtual Sales Managers" stay involved with your sales team to help with lead gen strategies, provide a proven sales process, role play, share talk tracks, ensure the pre-requisites of a sale are in place and even help propose a solution when needed.

Gain Sales Assistance

Onboarding Assistance

We have an entire Service Activation Team dedicated to help you seamlessly onboard new customers with our documented processes and workflows. Make sure you set a strong foundation with everything in place to make sure your customers have an amazing service experience from the beginning.

Service Activation Excellence

Service Desk & NOC

We are a private-label U.S. based Service Desk and NOC located in Cedar Rapids, Iowa. Our technicians are ready to answer the phone and provide customers with a fast and effective solution. We are proud to have maintained a 95% remote resolution rate and a 97% customer satisfaction rate.

Customer Centric Help Desk

Staffing

Immediately grow your managed services team with 50+ Collabrance Team Members and skills to help you grow your business. If you don't have your own resources to help with the onsite needs, we have resources to help you attract, hire and retain that talent as well.

Expand Your Team & Skills