The Collabrance live-answer service desk is fully staffed from 7:00 a.m. to 7:00 p.m. Central Time, Monday thru Friday (excluding holidays). We have engineers online as early as 5:30 a.m. to address high-alert issues and ensure customer environments are ready at the start of the workday. After-hours, weekend and holiday support is available at a starting rate of $172.50 per hour, billed in 15-minute increments with a 30-minute minimum.
Our goal is not to be a dispatch team; we work directly with vendors to resolve line-of-business application tickets.
Questions? Give us a call at 877-715-8485, email email@example.com, or click the link below to submit a request and a team member will contact you.