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Work With Us

Grow your managed services business with a master MSP who will help you achieve greater success and keep your customers for life.

MSP Requirements

To meet our minimum criteria we require the following:

MSP Profile

5+ dedicated managed services employees

$1M+ annual managed services revenue

500+ managed endpoints

Fixed Monthly Costs

$750 billing minimum

$30 IT Glue

$35 Streamline IT license

See Pricing Overview

At this time Collabrance is only able to do business with providers based and operating in the United States.

Onboarding Process

Migration Process 2022 (1)

Our Service Activation Team will provide onboarding assistance to ensure a seamless transition of your customers to Collabrance.

 

Service Activation Team

The Service Activation Team will work with you to bring new customers from closed to live-on-services with a mutually agreed-upon timeline. 

Tools We Use

Transparency is key in building a successful relationship. Learn about the different platforms Collabrance uses to work effectively and efficiently, together. 

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PSA Tool

  • Collabrance uses ConnectWise as our PSA tool
  • MSPs have access through a ConnectWise StreamlineIT license

One StreamlineIT is required per MSP, priced at $35 per month 

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RMM Tool

  • Collabrance uses N-able for an RMM
  • MSPs have access to N-able to assist customers as needed

N-able RMM is included with NOC Services offering

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Document Management

  • Collabrance uses IT Glue for document management
  • GlueConnect is set up as part of our initial onboarding
  • Collabrance adds documentation to IT Glue to build our knowledge base together

An instance of IT Glue can be purchased through Collabrance for $30 per month

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Access to Monthly Reports

  • Collabrance provides MSPs access into ConnectWise and N-able to pull reports on a per-customer basis
  • MSPs receive a real-time BrightGauge dashboard to see how Collabrance is performing across all supported customers

BrightGauge is included at no extra cost

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InteGreat Web Services

  • Collabrance ticketing integration with ConnectWise
  • Learn more

Included for MSPs using ConnectWise Manage

Vendors We Use

Our goal is not to be a dispatch team; we work directly with vendors to resolve line-of-business application tickets.

Scale Your MSP Business Faster with Fewer Risks

Following your submission of the application below, a representative will reach out to you to answer any upfront questions and guide you through the next steps.