NOC Services

Be Different. Deliver Excellence.

NOC Services

RMM Monitoring & Remediation without Service Desk

Provide a stable platform for business' computing needs.

Server and workstation support provides a stable platform for a business’ computing needs. Monitoring and remediation are setup to keep the servers and workstations healthy up to and through the operating system. Server support is required on every server in an environment, whether physical or virtual, production, development, or demo. MSPs enjoy:

Talk to Sales


What's Included in NOC Services

 
NOC
Services

 
Preventative Maintenance
Hardware Health Monitoring  X
Device Performance Monitoring X
Disk Health Check  X
AV and Patch Monitoring X
Patching - Windows and 3rd Party Patching  X
HTTP/HTTPS Monitoring X
Proactive Reboot Procedures X
Patching Verification  X
DNS Filtering  X
Reporting
Remote Resolution Rate X
License Key Inventory Report X
Hardware Upgrade Planning Report X
Capacity Planning Report X
Hardware Inventory Report X
Quarterly Business Review Report X
Other
Sales Support X
Pre-Sales Engineering Support X
Onboarding Support X

Click here to compare all Collabrance MSP Offerings.

Collabrance Support

  • Project management
  • Verify & clarify information
  • Verify installation
  • Verify all devices meet standards
  • Collabrance systems ready
    (monitoring and alerting)

Service Provider Responsibilities

  • Collect information identified in data requirements document
  • Install agents
  • Remove and/or install AV if needed
  • Ensure devices meet standards (OS, RAM, disk)
  • Inform Subscriber that service is active
  • Respond to escalated tickets

Pricing

How much does the NOC Services Offering cost?

MSPs can expect the price of our NOC Services Offering to be $13 per workstation/month and $60 per server/month.


Other Collabrance Offerings for MSPs

Find other opportunities to help your customers with our flexible managed services offerings.

CONTACT US