Service activation assistance for efficient customer onboardings.
Collabrance provides a Service Activation Team, who is a dedicated resource to help you onboard new managed services clients. Our Service Activation Team provides project management and technical support to your team.
Network Assessments & Reporting
1-on-1 Onboarding training
Best practices on preparing a network
How to run a network discovery for the best results
Assist your onsite technical team
Identify & collect all data needed in a customer’s network
Generate reports (i.e. hardware inventory, network assessment, active directory users)
Onboarding Coordination & Implementation Services
Review orders & information
Create & monitor onboarding plan
Assign tasks & responsibilities
Configure & install UTM devices & data protection services
Ensure new subscribers are correctly setup in RMM & PSA systems